Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

Monks is seeking a highly motivated IT Office Support Specialist to join our team in the México office. This role is crucial for ensuring the smooth operation of our workspaces, providing top-notch technical support to our MX Monks, and maintaining a functional, well-organized office environment from an IT perspective. You will be a vital part of the Integral IT team, focusing on in-office support, asset management, and delivering world-class, face-to-face customer service.

Key Responsibilities:
- In-Office Technical Support: Act as the primary on-site contact for technical issues.



Provide first-line support for troubleshooting, addressing issues with computer hardware and software (Mac/Windows).
- Hardware & Software Management: Install, support, and perform routine maintenance on all in-office hardware (computers, printers) and software. This includes diagnosing, repairing, or replacing IT equipment as necessary.
- Office IT Operations: Ensure the proper functioning of meeting room equipment and technology. Support presentations and events. Maintain general tidiness, including cable management, and conduct regular checks to ensure all workstations are complete and operational. Assist with office moves where IT support is needed.
- Asset & Inventory Management: Be responsible for all IT equipment. Maintain organized storage, keep accurate track of stock, and notify the team when inventory levels are low. This includes maintaining ISO documentation (inventory and asset tracking), pr

📌 IT Support (Ciudad de México)
🏢 Monks
📍 Ciudad de México