Overview:
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:
At Zebra, you will be the voice of innovation and support. As part of our Technical Support team, you will play a crucial role in helping our customers in Europe resolve complex technical issues via phone, email, and chat.



Your curiosity and problem-solving skills will directly impact customer satisfaction and the success of their operations, contributing to Zebra's reputation as a general technology leader.Responsibilities:
- Resolve customer technical issues in Europe via telephone, email, or chat sessions using technical product knowledge and interpersonal skills.
- Fully document customer interactions in real-time, ensuring data quality and consistency in our systems.
- Identify, diagnose, and escalate complex problems under direct supervision to ensure a quick and effective resolution.
- Collaborate with fellow technicians and supervisors to solve problems and share knowledge.
- Demonstrate the ability to articulate technical issues in simple, easy-to-understand terms to both management and customers.
- Familiarize yourself with new technologies, products, and platforms from Zebra to offer the best possible service.

Qualifications:
Minimum Qualifications

📌 Technical Customer Support I (Ciudad de México)
🏢 Zebra Technologies Enterprise de México
📍 Ciudad de México