Who We Are

E80 Group is a multinational company specialized in the development of automated and integrated intralogistics solutions for manufacturers of consumer goods, operating in the beverage, food, tissue, and other sectors. The main systems produced by E80 Group include palletizing robots, laser-guided vehicles, robotic stretch wrappers and labelers, and automated high-density warehouses.

The entire logistics flow is centrally managed by the SM.I.LE80 software platform (Smart Integrated Logistics), which ensures efficient system integration and optimizes the management of all operations—from the entry of raw materials, through storage, to shipping.

With 14 branches worldwide, the Group believes in the core values Ethics, Courage, Humility, and Safety. These values form the foundation of E80 Group’s corporate culture, which maintains a close connection with customers, people, and the local communities.

Ensuring the highest Customer satisfaction by engaging with clients to discuss spare parts orders, availability, and delivery schedules,



while also maximizing sales opportunities. Additionally, providing support to the E80 Customer Service Account Managers by addressing spare parts-related inquiries and tasks.

The primary objective of this role is to maintain real-time oversight of spare parts orders and consistently provide proactive updates to customers regarding their orders statuses. Overall, this role plays a crucial role in ensuring that customers have access to the parts they need, when they need them, while also supporting the overall success of the business.
The position provides direct day-by-day operational support to the assigned accounts through the responsibilities listed below.

Job Responsibilities:

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Assists Customers with any questions or issues they may have regarding the parts, including troubleshooting problems and providing technical support, with the assistance of the E80 Technical Departments.

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Receive RFQ from Customers and issue r

📌 Customer Service Representative (México)
🏢 E80 Group
📍 México