Claims Operations & Performance Manager

Who we are?

American International Group, Inc. (AIG) is a leading integral insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

The Claims function is meant to be a partner to the business segments,



offering support, expertise, and partnership. It is through a proper and market leading claims service that all business efforts materialize the continuity of client and broker relationships in the long term. The existing diversity of the business portfolio demands from the claims role specialized expertise in the different business areas. The claims managers heading each line of business work partner with Underwriters and other key stakeholders to support a wide array of products and offerings, through a complex and highly demanding distribution force and network. Claims has the responsibility of delivering and materializing the product offer and promise. A policy is a promise and the handling and resolution of a claim is the moment to fulfill that promise and make a significant difference.

The Claims Operations and Performance Manager supports the head of claims by properly managing the follo

📌 Mexico Claims Compliance, Performance (Ciudad de México)
🏢 AIG Insurance
📍 Ciudad de México