**This position is for FULL TIME only.**
**This is an ON-SITE position.**
**Key Responsibilities**:
- **Electronic Document Processing**:
- Upload and categorize key documents into the case management system while ensuring data integrity.
- Organize and maintain electronic files for easy retrieval.
- Verify data for completeness and correct errors as needed.
- **Backup Phone Reception**:
- Answer and direct incoming telephone calls in a professional and courteous manner.
- Transfer calls to appropriate team members.
- **Confidentiality and Compliance**:
- Handle sensitive information with discretion and maintain strict confidentiality.
- Adhere to company policies and procedures regarding data protection and records management.
- **Technical Proficiency**:
- Troubleshoot minor technical issues or escalate them as needed.
- **General Administrative Duties**:
- Assist in other administrative tasks as assigned to support team operations.
- Collaborate with team members to ensure smooth communication and efficient workflows.
**Qualifications**:
- Strong proficiency in spoken and written English.
- Excellent organizational and multitasking skills with attention to detail.




- Proficiency in Microsoft Office and ability to quickly learn case management systems.
- Professional phone etiquette and communication skills for managing calls and correspondence.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Previous experience in a similar role is preferred but not required.
**Additional Information**:
- Training on all tools and systems will be provided to ensure success in this role.
- The role requires a commitment to high-quality work and collaboration with a supportive team.
**Please have these documents ready to speed up your process: RFC (Constancia Fiscal 2025), proof of address, valid official identification, CURP, and NSS (No. IMSS).**
Tipo de puesto: Jornada completa
Sueldo: $16,000.00 al mes
Beneficios:
- Aumentos salariales
- Opción a contrato indefinido
- Programa de referidos
Pago complementario:
- Bono de productividad
- Bono trimestral
Tipo de jornada:
- Turno de 8 horas
Pregunta(s) de postulación:
- ¿Estás disponible para trabajar tiempo completo?
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 Reception & Electronic Processor (Guadalajara)
🏢 Hrpv Mexico
📍 Guadalajara