At Prologis, we don’t just lead the industry—we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers general commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one—not just shaping the future of logistics but building what comes next.
Job Title:
Real Estate & Customer Experience, Manager
Company:
Prologis

Key responsibilities include:
- Manage customer relationships by providing clear and accessible communication of terms, conditions, and responsibilities. Oversee move-in and move-out processes, perform inspections, and coordinate any necessary repairs or maintenance.
- Perceptive; anticipate customer needs to provide proactive solutions.




- Ability to identify additional revenue opportunities by demonstrating an expert understanding of Prologis value-added products and services and aligning them to customer needs (Prologis Essentials, etc.).
- Must be able to own and maintain strong, long-term relationships with portfolio of customers
- Must be able to use technical tools (ex: Salesforce) to gather data/metrics and develop customer insights
- Proficient in lease analysis and lease administration skills.
- Highly developed negotiation and management skills to ensure safe/well maintained properties through competitively bid service agreements.
- Strong financial reporting background to ensure budget and financial goals are met for the portfolio.

Building blocks for success
Required:
- 5+ years of industrial/commercial real estate or equivalent experience preferred.
- A valid driver’s license is required with the ability to travel to multiple properties.
- Demonstrate a commitment to delivering proactive and responsive customer service, with a foc

📌 Real Estate (Reynosa)
🏢 Prologis
📍 Reynosa