Why Nasdaq

When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective.
Here, you will work for a integral tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.
Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.

Support Analyst – Client Support (AxiomSL)

We’re looking for a Support Analyst – Client Support (AxiomSL) to join our team, reporting to the Client Support Manager.



In this role, you’ll help deliver reliable, high-quality support experiences for our clients, ensuring they get the most value from Nasdaq’s AxiomSL regulatory reporting solutions.
You’ll fit right in if you’re analytical, client-focused, and proactive, enjoy solving complex problems, and like working closely with global teams in a fast-paced fintech and regulatory environment.

What You’ll Do
• Provide first-line, expert functional support for AxiomSL products, resolving client issues efficiently via case management tools, email, and virtual meetings.
• Investigate, reproduce, and analyze client-reported issues, delivering workarounds or collaborating with development teams when permanent fixes are required.
• Act as a primary point of contact for client issue resolution, working closely with Customer Success, Product, and Delivery teams to share insights and drive improvements.
• Mana

📌 Senior Analyst (Ciudad de México)
🏢 ADTM Adenza Technology de Mexicode CV
📍 Ciudad de México