About Carrier

Carrier General Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the role

This entry-level HR Operations role supports employees, managers, and HR teams by delivering timely, accurate, and customer-focused service. You will handle HR inquiries, support key processes, and help improve workflows while building your experience in a collaborative environment.

Key Responsibilities





As a (role name) , you'll be responsible for:
- Provide superior customer service, accurate and timely first contact resolution to employees, managers, and HR professionals.
- Provide support to Human Resource Operations team and business units with admin transactions, data validation, auditing and corrections.
- Support the subject matter expert (SME) for all policies and procedures.
- Ensure data integrity through audits of the HR Information System.
- Update and analyze work process design and flow for policies and procedures.
- Provide policy interpretation recommendations.
- Create and present training presentations.
- Research and work in a team environment to resolve employee issues, by working directly with internal/external clients and vendors.
- Serve as an employee and customer advocate.
- Identify and drive process improvements, quality and compliance across the function.
- Anal

📌 HR Advisor (Monterrey)
🏢 Carrier
📍 Monterrey