Overview

CAREERS TO SMILE ABOUT

At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.

At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.

Whatever your role, you’ll be part of a integral community that values your ideas and empowers you to make an impact, on your career and on the world around you.

Responsibilities

The Opportunity

Sustain & Operations – Sustainment Engineer

Your Impact
As Sustainment Engineer - App Debugging and Support your responsibilities would consist of:

• Effectively manages a range of technical procedures, both new and established.



Performs initial diagnosis and triage, and resolves issues independently whenever possible.
• Collaborates with product owners to validate product runbooks, ensure accuracy of monitoring and KPI dashboards, confirm SLAs, and review customer notification procedures.
• The ideal Sustainment Engineer is highly analytical, exercises sound judgment, and demonstrates the ability to connect insights across multiple workstreams. They work efficiently across cross-functional teams to ensure the software consistently meets customer and end-user expectations
• The Sustainment Engineer adopts a pragmatic approach when collaborating with sustainment teams to resolve software incidents. They possess the ability to triangulate root causes and work effectively with both internal and external teams to achieve resolution and meet objectives
• Enhances existing product functionality along with related automation, tooling, and

📌 Sustainment Engineer (Miguel Hidalgo)
🏢 PEPSICO
📍 Miguel Hidalgo