At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview

This position plays a pivotal role at the heart of a company’s customer engagement strategy. Tasked with both nurturing existing client relationships and driving new sales opportunities, this individual serves as a dynamic bridge between customers and the organization. The role demands a blend of sales proficiency, operational excellence, and a deep commitment to delivering outstanding customer experiences.

This position typically operates within the sales division, focusing on remote or office-based client interactions rather than field visits. The adecuado candidate is proactive, resourceful, and thrives in a fast-paced environment where multitasking and adaptability are essential. They are adept at translating customer needs into practical solutions and are comfortable navigating complex sales cycles.

Key Responsabilities:

-Customer Engagement & Relationship Management:





-Serve as the primary point of contact for inbound and outbound customer communications via phone, email, chat, and other digital platforms.

-Build and nurture long-term relationships with clients, ensuring a positive customer journey from initial inquiry through post-sale support.

-Conduct regular follow-up activities to maintain engagement and uncover emerging customer needs.

-Resolve customer inquiries, complaints, and issues swiftly, turning challenges into opportunities to enhance satisfaction and loyalty.

Job Requirements

-
-Bachelor’s degree in Business Administration, Marketing, Communications, or a related field (preferred but not always required).
-Proven experience in inside sales, customer care, or sales operations—ideally within a business-to-business (B2B) or business-to-consumer (B2C) environment.
-Strong verbal and written communication skills, with the ability to build rapport and trust with diverse stakehol

📌 Inside Sales Account Mgr II (México)
🏢 TE Connectivity
📍 México