**Important Information**:
- **Years of Experience**: 3-5 years of professional QA experience
- **Job Mode**: Full-time.
- **Work Mode**: Remote
**Job Summary**:
We are seeking an experienced **Senior QA Manual** professional with a strong understanding of the software development lifecycle, Salesforce platforms, and core testing concepts. In this role, you will lead the testing efforts for small to mid-sized projects, make critical testing decisions, and ensure the quality and reliability of our software products. This position requires expertise in manual testing processes, QA methodologies, and experience working with dynamic platforms such as **Salesforce**.
**Responsibilities and Duties**:
- Lead and coordinate testing efforts for small to mid-sized projects to meet defined objectives.
- Plan and execute comprehensive manual testing processes aligned with the software development lifecycle.
- Make informed testing decisions to ensure software quality and reliability.
- Perform manual testing and use Web Penetration tools to identify vulnerabilities and security issues.
- Collaborate with cross-functional teams—including Salesforce developers and administrators—to understand requirements and define test scenarios and cases.
- Write complex database queries and validate data integrity.
- Conduct functional and regression testing on Salesforce features such as custom objects, workflows, Apex classes/triggers, and Lightning components.
- Use API tools like Swagger and ReadyAPI for functional API testing, including integrations with **Salesforce REST and SOAP APIs**.
- Implement functional, API, and data test automation using Java or similar programming languages.




- Provide updates on testing progress and results to manager-level leadership.
- Work independently or within a Scrum team to achieve testing objectives.
- Seek and provide constructive feedback for team and personal improvement.
- Leverage hospitality industry expertise (if applicable) to ensure compliance with industry-specific requirements.
**Qualifications and Skills**:
- In-depth knowledge of software testing concepts and methodologies.
- Hands-on QA experience in Salesforce environments, including testing of configurations, customizations, and data migrations.
- Experience with security testing using Web Penetration tools.
- Strong decision-making skills for mid-size project testing.
- Proficiency in agile Scrum, Kanban, XP, and waterfall development frameworks.
- Proven experience leading testing for small to mid-sized projects.
- Advanced database knowledge and ability to write complex queries.
- Exceptional organizational and communication skills, with the ability to engage with leadership.
**Role-specific Requirements**:
- Hands-on experience with Amazon Web Services (S3, EC2, RDS, Lambda).
- Strong understanding of **Salesforce architecture and integration points**, including API testing and data validation.
- Familiarity with API testing tools (Swagger, ReadyAPI).
- Expertise in test automation for functional, API,



and data testing using Java or similar languages.
- Previous experience as a test lead on multi-tester projects is a plus.
- Industry experience in hospitality is advantageous but not mandatory.
**Technologies**:
- Amazon Web Services (S3, EC2, RDS, Lambda).
- Salesforce (Sales Cloud, Service Cloud, Apex, Lightning Components, SOQL, REST/SOAP APIs).
- Web Penetration tools.
- API testing tools (Swagger, ReadyAPI).
- Java or similar programming languages for automation.
**Skillset Competencies**:
- Leadership in testing processes.
- Advanced problem-solving and decision-making abilities.
- Strong collaboration and communication skills with cross-functional teams, including Salesforce admins and developers.
- Independent and team-oriented work capabilities.
**About Encora**:
Encora is the preferred digital engineering and modernization partner for leading enterprises and digital-native companies worldwide. With over 9,000 experts across 47+ offices and innovation labs, we specialize in areas like Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
Encora fosters a culture of diversity, equality, and inclusion. We celebrate and encourage differences in age, color, disability, ethnicity, family or marital status, gender identity, language, national origin, religion, sexual orientation, socioeconomic status, veteran status, and other unique characteristics.
We are committed to providing equal employment opportunities in a professional atmosphere free from discrimination and harassment.

📌 Manual Tester + Salesforce (Ciudad de México)
🏢 Encora
📍 Ciudad de México