Req ID: 135787

Remote Position: No

Region: Americas

Country: Mexico

State/Province: Reciente Leon

City: Monterrey

General Overview

Functional Area: OPS - Operations

Career Stream: CPM - Customer Program Management

Role: Specialist

SAP Short Name: SPE

Job Title: Customer Program Management Specialist

Job Code: SPE-OPS-CPM

Job Level: Band 08

Profile-Holding: N

Direct/Indirect Indicator: Indirect

Summary

Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgement. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under minimum Supervision. Seeks approval from others on matters outside of job/role scope. Receives instruction on specific assignment objectives and possible solutions.



Unusual problems are solved jointly with manager. Work is reviewed for application of sound technical judgment. May lead a work group or project team consisting of technical and support staff. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.

Detailed Description

Performs tasks such as, but not limited to, the following:
- Works as a member of team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions.
- With guidance from more experienced team members manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.
- Strong participation in pricing/bid preparation and the developme

📌 Customer Program Management Specialist 1 (Monterrey)
🏢 Celestica
📍 Monterrey