MEXICO CITY. OFFICE BASED.
ICON is a integral healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a SMA II at ICON, you will support the management and monitor of clinical trial sites by ensuring compliance with study protocols, regulatory requirements, and Good Clinical Practice (GCP) guidelines.

What You Will Do
You will contribute to clinical research activities, taking ownership of key CTA deliverables while collaborating closely with cross-functional teams.

Key responsibilities include:
- Providing advanced administrative and operational support to clinical trial teams across study start-up, maintenance, and close-out activities.
- This is a non site-facing role.



The position focuses on clinical trial administrative and operational support and does not involve direct on-site monitoring or routine in-person interaction with clinical sites.
- Managing and maintaining Trial Master File (TMF) documentation, ensuring completeness, accuracy, and inspection readiness in compliance with GCP and regulatory requirements.
- Supporting site activation activities, including collection, review, and tracking of essential regulatory documents.
- Acting as a key point of contact for internal stakeholders, sites, and vendors to ensure effective communication and coordination throughout the study lifecycle.
- Tracking study progress, site metrics, and deliverables, proactively identifying risks or delays and supporting resolution.
- Coordinating study-related logistics such as investigator payments, supplies, and document workflows.
- Assisting with audit and inspection readiness activities, ensuring documentation is complete and compliant.
- Supporting contract and budget tracking activities in collaboration with r

📌 Site Management Associate I (Ciudad de México)
🏢 IRE
📍 Ciudad de México