Xylem is a Fortune 500 general water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Essential Duties/Principal Responsibilities:
- Regularly partner with Order Entry, Warranty, Sales, Product Management, Sustaining Engineering and other internal teams to accomplish company objectives on a daily basis through verbal and written communication.
- Validate and Communicate Solution: Work closely alongside internal colleagues to communicate and validate consulting need has been fulfilled and to offer the proposed solution(s) for external party review and approval. If requestor is not satisfied with outcome, the Tech is responsible for further consultation and acts as advocate and advisor to ensure consulting need is met wherever possible.
Additional Responsibilities:




- Maintain product knowledge through training and seminars
- Participate in new initiatives as requested
- Assume other duties and responsibilities as required
**Required Skills**:
- Fluent in Microsoft Office Environment, technologically savvy
- Excellent communication, verbal and written
- Technical aptitude
Preferred Skills:
- Exposure to fundamental hydraulic and electrical concepts
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

📌 Customer Service Analyst (Chihuahua)
🏢 Xylem
📍 Chihuahua