Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.

Job Description
About Integon

Integon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates, offering property and casualty insurance products.

At Integon, our customer support roles are central to our operations. As a member of our team, you will be the friendly voice that our clients rely on for support and guidance. Your focus will be ensuring that our customers feel valued and understood.

Our Benefits
- Full paid during training
- Nine days of Paid Time Off (PTO)



in addition to regular vacations
- Fully reported wages to IMSS and Infonavit
- Weekly food vouchers of $316 MXN
- Weekly Payment
- Life and burial insurance
- Parking On-site
- Wellness Center On-site
- Exclusive coffee shop on-site
- Special discounts at establishments
- Employee Referral Program
- Monthly activities and celebrations

About the role

The Customer Service Representative handles questions and issues from both customers and agents. They work to keep and build good relationships between policyholders and the insurance company.

Key Responsibilities:
- Take responsibility for any question, issue, or mistake that could affect the policyholder or agent and decide on the best solution.
- Answer incoming calls, handle questions about existing policies, and decide on the best course of action.
- Be the first contact after a policy is sold, identify risks, and ask the right questions.
- Record details of

📌 Customer Service Representative (Tijuana)
🏢 Allstate
📍 Tijuana