This role involves the development and application of engineering practice and knowledge in the following technologies: Standards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies.
Job Description - Grade Specific
Focus on Connectivity and Network Engineering. Establishes trust and credibilty with customer accounts. Shows clear dedication and commitment to business objectives. Operates with no supervision in complex environments. Sets and manages realistic and deliverable expectations. Considers ˜the bigger picture when making decisions. Motivates the team by generating a positive and enthusiastic atmosphere.
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like,
where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
We are looking for a skilled CCaaS Connectivity Engineer with strong expertise in telephony, SBCs, and secure SIP connectivity to design, implement, and support end‑to‑end connectivity between customer networks/SBCs and CCaaS POP environments. The role supports multiple CCaaS platforms, with NICE CXone as the preferred experience.
- Design and implement cloud telephony connectivity for CCaaS platforms (NICE CXone, Genesys Cloud, Ama