Job Title

Administrative AssistantJob Description

We are looking for a proactive and detail-oriented Office Manager / Administrative Assistant to support the day-to-day operations of our Catalyst Mexico office. This is a hands-on role that combines administrative coordination, vendor management, compliance oversight, and facilities management in a fast-paced technology services environment.

Strong

English communication skills are required, as this role interacts directly with our international clients and partners.

Key Responsibilities

Office Operations

- Manage office supplies, inventory control, and service contracts to ensure smooth daily operations.
- Maintain an organized and consistently professional office environment, coordinating with cleaning staff and service providers to uphold appearance and operational standards at all times.
- Receive and manage incoming packages, shipments, and equipment deliveries; coordinate routing of legal and governmental correspondence as required.

Supplier & Vendor Management

- Source, onboard, and manage suppliers and service providers across office and facilities needs.
- Own the relationship with the building landlord, ensuring lease obligations, building regulations, and all required documentation are met and kept current.
- Ensure all vendors and service providers are fully compliant with company policies, including REPSE registration requirements for subcontracting under Mexican labor law.
- Maintain up-to-date supplier documentation, contracts, and compliance records; track and renew as needed.
- Conduct periodic vendor reviews to validate ongoing compliance and service quality.
- Manage direct vendor communications, including purchase orders, cleaning supplies, and incident resolution.

REPSE & Internal Compliance

- Maintain and manage electronic records for REPSE compliance, including validation of provider registrations and updates to the compliance database.
- Ensure all subcontracted service providers meet legal requirements under Mexican labor law at all times.
- Support internal and external audits related to facilities, vendors,



and compliance — workload can increase significantly during audit periods.
- Process purchase invoices, organize supporting documentation, and follow up on approvals as required.

Facilities & Maintenance

- Oversee cleanliness and organization of the office space; supervise maintenance staff and service providers.
- Coordinate with maintenance staff for repairs, upkeep, and facility-related needs.
- Manage on-site access control systems, security cameras, and facility audits.
- Plan and execute Utility Tests — structured exercises to verify the availability, reliability, and effectiveness of critical facilities and services that support business operations, ensuring continuity under both normal conditions and disruption scenarios.

Client Visit Logistics & Experience

- Own the end-to-end client visit experience, ensuring that every touchpoint — from arrival to departure — reflects the One Concentrix standard of excellence.
- Coordinate all visit logistics including transportation, catering, restaurant reservations, and on-site setup for clients, prospective clients, and internal stakeholders.
- Prepare materials, branded signage, and office presentation ahead of visits, creating an environment that communicates professionalism, warmth, and the Concentrix brand.
- Serve as the on-site host and point of coordination during visits, anticipating needs and ensuring a seamless, memorable experience for every guest.
- Collaborate with leadership on visit agendas and logistics, managing all moving parts across teams and vendors from planning through execution.
- During high-demand visit periods, this function takes priority and may require significantly expanded availability and coordination effort.

Event Planning & Coordination





- Support planning and execution of internal events, including Town Halls, Welcome Calls, and company-wide gatherings across our locations.
- Handle vendor coordination, venue logistics, and on-site arrangements for events.
- Manage recognition programs and WFH/engagement award logistics, including metrics tracking and prize coordination.
- Event workload varies — preparation and execution periods can require significantly expanded hours.

Ecosystem & Institutional Relationships

- Serve as the liaison with the University for collaboration agreements, ecosystem engagement, and compliance requirements.
- Coordinate regular touchpoints on office operations, upcoming events, and institutional planning with the University team.

Administrative Support

- Manage incoming and outgoing correspondence, mail, and package routing.
- Assist with special projects and ad hoc requests from leadership.
- Prepare materials for leadership meetings, Townhalls, and welcome sessions.
- Provide general administrative support to ensure efficient operation of the office.

What We're Looking For

- 2+ years of experience in office administration, facilities coordination, or a similar role.
- Strong English communication skills — written and spoken — required.
- Spanish proficiency required for vendor and landlord communications.
- Working knowledge of Mexican supplier compliance frameworks, including REPSE.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Proactive attitude and comfort working independently with minimal supervision.
- Experience managing vendor relationships and ensuring regulatory compliance.
- Familiarity with office tools (Microsoft Office).
- Availability to occasionally support events or visits at other company locations.

What We Offer

- A collaborative, international work environment.
- Direct exposure to a high-growth technology services operation.
- Competitive compensation based on experience.

Location:

MEX Chihuahua City Av. Heroico Colegio Militar 4700 Tec CampusLanguage Requirements:

Time Type

📌 Administrative Assistant (México)
🏢 Concentrix
📍 México