Viceroy Hotels

Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.

Location

Viceroy Los Cabos, Mexico

Overview

We are seeking a General Manger to join and lead our Viceroy Los Cabos team.

As the General Manager, you will be responsible for overseeing and managing all aspects of the resort's operations. You will ensure the delivery of exceptional guest experiences, maintain high operational standards, and drive financial success. This executive-level role requires strong leadership,



strategic thinking, and a deep understanding of the luxury hospitality industry. In addition, this position will build and maintain relationships with key customers and influencers through personal engagement.

Responsibilities
- Strategic Leadership: Develop and execute the resort's strategic vision, in alignment with the company's goals and objectives. Provide guidance and leadership to all departments, fostering a culture of excellence and continuous improvement.
- Guest Experience: Ensure the delivery of unparalleled guest experiences, exceeding expectations and maintaining the resort's reputation as a premier luxury destination. Implement and maintain service standards across all areas of the resort.
- Operations Management: Oversee all operational aspects of the resort, including front office, housekeeping, food and beverage, spa and wellness, recreational facilities, and other guest amenities. Ensure

📌 General Manager, Viceroy Los Cabos (San José del Cabo)
🏢 Highgate Hotels
📍 San José del Cabo