**About us**:
We are a leading distributor of packaging, janitorial, and foodservice products. Serving a wide range of industries, the company delivers high-quality, cost-effective solutions tailored to each client’s unique needs—backed by reliable products and exceptional customer service. Acme is currently seeking a skilled NetSuite Business Analyst to collaborate closely with their existing in-house NetSuite specialist.
**Key Responsibilities**:
**NetSuite and Integrated Applications Support**:
- Collaborate closely with the existing NetSuite Business Analyst.
- Configure workflows, custom fields, reports, and dashboards to meet business needs.
- Troubleshoot and resolve system and integration issues; recommend process improvements.
- Train and support end-users, ensuring optimal system utilization and efficiency.
**Testing and Quality Assurance**:
- Conduct **System Integration Testing (SIT)** and **User Acceptance Testing (UAT)**to validate functionality.
- Document defects, track resolutions, and maintain detailed testing records.
- Collaborate with development teams to ensure high-quality code and seamless system performance.
**Business Analysis**:
- Gather, analyze, and document business requirements for system improvements.
- Create detailed process flows and user stories to align technical teams and stakeholders.
**Project Management**:
- Plan, organize, and manage projects to ensure timely, on-budget delivery.
- Maintain project tracking tools like ClickUp and provide regular updates to stakeholders.
- Identify risks and dependencies, addressing challenges to keep projects on track.
**Agile and Scrum Leadership**:
- Facilitate Agile ceremonies such as sprint planning, reviews,



and retrospectives.
- Track team velocity, drive continuous improvement, and coach team members in **Agile practices**.
- Foster team collaboration to ensure efficient delivery of high-quality results.
**Skills**:
- Advanced proficiency in **NetSuite ERP**, including workflows, customizations, lightweight configurations, and reporting.
- Skilled in conducting System Integration Testing (SIT) and coordinating User Acceptance Testing (UAT) with end-users.
- Proficient with project management tools like ClickUp and collaboration tools such as Jira and Confluence.
- Strong understanding of Agile methodologies and the Software Development Lifecycle (SDLC).
- Excellent communication skills to document complex requirements and collaborate effectively across teams.
- Exceptional organizational and problem-solving skills, with a focus on delivering results-driven solutions.
**Qualifications**:
- 3+ years in business analysis and project management, with experience in **NetSuite ERP and integrated systems**. (required)
- Bachelor's degree in Business, Information Systems, Computer Science, or a related field (or equivalent experience).
- Certified Scrum Master (CSM), Project Management Professional (PMP), NetSuite SuiteFoundation Certification, and Oracle NetSuite Certified SuiteAnalytics Associate. (preferred)
- Advanced English (required)
**Physical Setting**: Remote
**Schedule**: Monday to Friday - Business hours
Pay: $28,480.00 - $37,970.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- business analysis: 3 years (required)
- Netsuite: 2 years (required)
**Language**:
- advanced/C2 English (required)
Work Location: Remote

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