Are you someone who enjoys helping people, stays calm under pressure, and thrives in a fast-paced environment?
We're looking for experienced English-speaking professionals to join our growing remote team as Patient Scheduling Specialists. In this role, you'll serve as the first point of contact for patients scheduling important medical imaging appointments, providing a professional, compassionate, and efficient experience from start to finish.
This is an excellent opportunity for someone with strong customer service skills who enjoys balancing accuracy, empathy, and productivity while working from home.

What You'll Do
As part of our scheduling team, you will:
- Answer inbound patient calls professionally and confidently
- Make outbound calls when follow-up is required
- Respond to patient inquiries via email
- Schedule, reschedule, and confirm appointments
- Verify and update patient information accurately
- Explain scheduling requirements and appointment preparation instructions
- Communicate clearly and professionally with patients and internal teams




- Navigate multiple systems while documenting interactions accurately
- Deliver an exceptional patient experience on every interaction

Contract & Compensation
- $5.50 USD per hour
- Paid weekly in arrears
- Independent contractor position

Schedule
- Monday through Friday
- Weekends off
- Shifts scheduled between 7:00 AM and 7:00 PM Eastern Time (EST)

Training
Your onboarding includes:
- Two weeks of paid product training
- One week of nesting with coaching support
- Transition into production immediately after nesting

Equipment & Technical Requirements
A company laptop will be shipped to successful candidates. However, applicants must already have a computer that meets the following requirements.
Minimum requirements:
- Windows 11 computer (Mac devices are not supported)
- Intel i5 processor or higher
- Minimum 16 GB RAM
- Webcam
- USB headset
- Reliable fiber internet with a wired Ethernet connection
- Quiet, pr

📌 Remote Patient Scheduling Specialist (Santiago de Querétaro)
🏢 Resolv.Global
📍 Santiago de Querétaro