Responsible for providing day-to-day project and product support for marketed
products. Assists in developing and adding new products to be marketed.

Key Responsibilities

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Works with product management to understand product changes and upcoming product launches and to communicate information to the region.

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Serves as the first line of communication on all product issues, quality
questions, and product returns.
Supports the region in resolving product issues/problems.
Assists in product launches and gathering information for the product
development process.

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Works with marketing services and regional offices to create locally tailored product brochures.

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Provides presentations on products, service training, and other topics as required.

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Provides weekly updated reports to management on the progress of projects

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Works with global product management to assist with the development of products to be used in the region and generally takes responsibility for establishing the products needed in that region.

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Works with managers to add new products into JDE for sales in their region.

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Takes the lead on new products developed for the region while coordinating with general product management.

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Regularly interacts with product managers to accomplish tasks required by the region.

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Often is responsible for marketing and product development interests of the region.

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Performs other related duties as required or assigned.

Skills, Knowledge and Expertise

Scholarship:

Equivalent of four years high school (required).
Engineering (Mechanical, Electronics, Electrical, Mechatronics)
Associate’s degree in design technology or a related field (preferred).

Experience:
One to three years of experience in product development, product management,
or a related field (preferred)

Experience with the use of VFD’s, PLCs and motor control devices

Experience with pump systems and hydraulics

Skills:

Mastery: Spreadsheet.

Advanced: Presentation/PowerPoint, word processing/

📌 Product Specialist (Monterrey)
🏢 Franklin Electric
📍 Monterrey