Description
Role Purpose

As Sales Director you’ll develop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell hotel rooms, meeting rooms, and food and beverage through direct client contacts.

Key Accountabilities
- Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers.
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance.
- Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently.
- Recommend or initiate any HR elated actions where needed.
- Drive a great working environment for teams to thrive – connect departments to create sense of one team.

Financial
- Hit all personal/team sales goals and maximise profitability.
- Achieve budgeted revenues and personal/team sales goals and maximise profitability.



Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans.
- Help prepare the departmental budget and financial plans including the hotel marketing plan.
- Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.
- Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure vigente sales meet or exceed established revenue plan.

Guest Experience
- Help guests - you’ll be happy to help if someone needs assistance with a request or complaint.
- Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.
- Develop and

📌 Director of Sales (México)
🏢 Ihg
📍 México