Application Specialist is a key role on the Service Teams that supports the client’s Teamwork environment and daily operations to ensure success on the Teamwork platform.

Job Duties and Responsibilities - Assess client requirements to determine and design proper retail/POS workflows.

- Configure and maintain CHQ and mobile applications to support retail and integration requirements and workflows - This includes all settings, server and application updates/upgrades, and routine maintenance - Creates and maintains documentation and support client workflows and modifications to workflows - Provides UAT Support to clients and internal teams for POS/Retail workflows and Integrations as needed • Ad hoc client training - Documenting, reporting, and escalating Development Support (DS) issues through the proper channels and processes - Monitor open support tickets to ensure movement and proper escalation, assist in resolution where applicable, assist in client communication - communicating status of release to client.
- Provide clients with Release Notes and ad hoc training for features released in new versions Teamwork software. Soft Skills - True passion for the customer - Teamwork - Clear, transparent, and direct communication

📌 Application Specialist – LATAM (México)
🏢 Teamwork Commerce
📍 México