With millions of diners, 60,000+ restaurant partners and 25+ years of
experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an
industry leader with a passion for helping restaurants thrive. Our world-class
technology empowers restaurants to focus on what matters most – their team,
their guests, and their bottom line – while enabling diners to discover and book
the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do
it. You’ll also be part of a integral team that includes its portfolio of
metasearch brands. Hospitality is all about taking care of others, and it
defines our culture.

About the job
As an Associate Account Manager, Central Queue you are the architect of growth
for our newest partners, bridging the gap between initial onboarding and
long-term success. You will deliver data-driven insights and strategic
consulting at scale to empower partners with the tools they need to maximize
their impact from day one. In this high-impact role, you will manage a




high-volume portfolio to ensure partners meet their goals and realize immediate
value within the restaurant ecosystem.

Responsibilities

* Act as the primary point of contact for new partners, delivering expert
guidance on account optimization and growth strategies.

* Monitor partner performance metrics against established goals to identify
underperforming accounts and deploy proactive recovery strategies.

* Orchestrate the central work queue by prioritizing partner needs based on
data-driven triggers and potential for business impact.

* Collaborate with Product and Marketing teams to funnel partner feedback into
the product roadmap and develop scalable educational resources.

* Identify friction points in the partner journey and propose automation or
workflow enhancements to improve overall team efficiency.

* Manage the health of a high-volume restaurant portfolio utilizing automated
workflows and personalized interventions

📌 Associate Account Manager (Ciudad de México)
🏢 Opentable
📍 Ciudad de México