We are seeking a highly skilled Mobile Device Management (MDM) Specialist to join our IT Operations team. The idóneo candidate will have hands-on experience managing enterprise mobility solutions, with strong expertise in Microsoft Intune, Microsoft Entra ID (Azure AD), Windows endpoint management, and mobile device administration . This role will be responsible for designing, deploying, securing, and supporting mobile and endpoint management solutions across the organization. Key Responsibilities - Administer and support Microsoft Intune / Microsoft Endpoint Manager environments. - Enroll, configure, and manage corporate-owned and BYOD devices across Windows, iOS, and Android platforms. - Deploy and manage applications, configuration profiles, certificates, and security policies. - Perform application packaging, deployment, and operational support. - Monitor device compliance and implement remediation actions for non-compliant endpoints. - Support operating system upgrades, security patching, and software deployments. - Configure and maintain Conditional Access, MFA,



and endpoint security policies. - Troubleshoot device enrollment, synchronization, authentication, certificate, and application-related issues. - Manage device lifecycle activities, including provisioning, maintenance, and retirement. - Collaborate with Service Desk, Security, Network, and Infrastructure teams to resolve incidents and improve end-user experience. - Manage incidents, service requests, problems, and changes in accordance with ITIL best practices. - Create and maintain technical documentation and operational procedures. Required Technical Skills - Microsoft Intune - Microsoft 365 - Microsoft Entra ID (Azure AD) - Active Directory - Windows 11 - iOS and Android Device Management - Multi-Factor Authentication (MFA) - PowerShell Scripting - PKI Certificates Management - Application Packaging and Deployment - ServiceNow - ITIL Framework Required Qualifications - 3 to 5 years of experience in M

📌 Mobile Device Management (México)
🏢 Tata Consultancy Services
📍 México