DESCRIPTION
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
- Leading and managing complex cloud migration and implementation projects
- Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
- Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
- Distilling customer needs into clear technical requirements and map them to business outcomes
- Decomposing complex technical problems into actionable, deliverable solutions
- Contributing to technical documentation and define documentation standards
About the team
The Day 1 Delivery Excellence (D1D) team drives AWS Professional Services' commitment to flawless execution and customer success. We establish general delivery standards that combine innovation with proven methodologies, transforming customer engagements into extraordinary experiences. Our team works closely with field teams to create resilient processes and clear requirements, ensuring consistent, measurable outcomes. Through continuous improvement and active collaboration,



we capture and scale leading practices across the organization, fostering a customer-obsessed culture that defines excellence in cloud service delivery.
ABOUT AWS:
Diverse Experiences
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing,



mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
AWS Global Services
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
BASIC QUALIFICATIONS
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 5+ years experience in cloud computing
- Experience in project management of technical programs
- AWS Cloud Practitioner Certification and at least 1 active industry certification (SAFe, PMI, Scrum Alliance, etc.)
- 5+ years delivering customer engagements in a professional services role
PREFERRED QUALIFICATIONS
- AWS experience preferred
- Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
- Strong understanding of AWS services, architectures, and best practices
- Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
- Experience with Agile and project management toolsets (e.g. Jira, Rally, VersionOne, Taiga, Git)
- Experience using Scaled Agile frameworks (e.g. SAFe, LeSS)
Job details
- MEX, DIF, Mexico City
- Solutions Architect

📌 Senior Engagement Manager, Day 1 Delivery Excellenced) Excellence (Ciudad de México)
🏢 Amazon. Com
📍 Ciudad de México