-Job descriptionIf you’re looking for a career where you can make a real impression, join General Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of
**Senior Associate IT Director**
**Role Purpose**:
This role is responsible for lead the provision of engineering expertise in specialist technology engineering areas which may include but is not limited to data engineering, security engineering, front-end engineering, user experience engineering. Includes Infrastructure domain specialists such as Storage, Network, Mainframe, etc.
**Main Activities**:
- This role will carry out some or all the following activities:
- Continuously contribute to code and review other's code for best practice, ensuring compliance with all relevant controls and standards including relevant Service Management Standard.
- Write and own standards, define product change strategies and to reach identified visions.
- Provide Subject Matter Expertise in an area such as: devOps, security, accessibility, agile, production governance etc
- Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data




- Create and contribute to solutions designs and make judgement calls about adoption of tech debt.
- Own delivery of a product (from requirement to production).
- Provide value during production incidents even for things that they have not necessarily been involved in coding and Chair retros across different teams.
- Break down a programme of work into manageable deliveries and step into the Production Support Management (PSM) role.
- Build trusted relationships with the business and maintain a good appreciation of the business domain they work in.
- Communicate clearly, acting as liaison between engineering teams and senior management, translating technical details into business strategies.
- Develop business cases benefits of addressing technical debt / platform improvement.
- Promote continuous improvement for self and team.
- Remove impediments to team's productivity and direct collaboration with Product Owners without the involvement of intermediary roles such as architects, technical leads, business analysts, scrum master and project managers.
Requirements**Qualifications Required**:
**Mandatory**:
- IT engineering career
- +5 years on the role or similar roles of leadership.
- Capabilities: High values and engagement,



work under stress, conflict manager, resilience, self-motivation.
- English Language level : Perfect communication with Group Colleagues to guarantee alignment with Group Strategies
**Lenguage Level**:
- English level - Bilingual C2 or at least C1
**Competencies**
- The job will lead the support for platforms specific to a business area that requires specialist technology engineering expertise; and /or a product or service within a technology engineering specialism;
- The role may drive the provision of latest AI and ML technologies to support the Data Science & Analytics chapters, develop data technology solutions as part of data lifecycle management, deploy and scale analytic products and solutions safely for the business to build insights and data assets aligned to business outcomes and strategic data models.
- The job requires a high level of proficiency in working in an agile way with a high empathy for continuous delivery and DevSecOps - must be able to do small, low-risk, high cadence change. Typically will release to production daily or even multiple times per day.
At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance, and care.
**Issued By HSBC Electronic Data Process Mexico Private LTD

📌 Specialist Engineering (Toluca de Lerdo)
🏢 Hsbc
📍 Toluca de Lerdo