WHO WE ARE

ABOUT STRIPE

Stripe is a financial infrastructure platform for businesses. Millions of
companies—from the world’s largest enterprises to the most ambitious
startups—use Stripe to accept payments, grow their revenue, and accelerate new
business opportunities. Our mission is to increase the GDP of the internet, and
we have a staggering amount of work ahead. That means you have an unprecedented
opportunity to put the global economy within everyone’s reach while doing the
most important work of your career.

ABOUT THE TEAM

At Stripe, our Mexico City office is a vibrant hub at the forefront of our
mission to reshape the financial landscape for businesses worldwide. Our team
prioritizes collaboration, innovation, and excellence. As a member of the Mexico
City team, you'll be part of a mission-driven community dedicated to enhancing
the integral economy and increasing the GDP of the internet. We strive for
excellence by creating with craft and beauty, while having fun and celebrating
our successes together.

We cultivate a culture of collaboration, inclusivity,



and support where every
team member’s voice matters. Our commitment shines through as we handle over a
million support cases each year, empowering our users not just to solve problems
but to achieve their goals.

WHAT YOU’LL DO

RESPONSIBILITIES

* Troubleshoot and solve external user issues
* Analyze our processes and instigate changes to help scale our operations and
improve user experience
* Work closely with other Stripe teams to improve our product offerings and
messaging around new products and features
* Gain unique insights into how thousands of businesses on Stripe scale and
operate
* Have an opportunity to learn how Stripe operates from the ground up and make
a real impact on the future of the organization
* Be a part of building a brand-new team and operational culture for Stripe
* Partner with global operations specialists or business process owners to run
a critical workflow

WHO YOU ARE

We

📌 Consumer Operations Associate (Ciudad de México)
🏢 Stripe
📍 Ciudad de México