Description

Duration: Contract confirmed until EOY No possibilities of extensions or FTE conversion

Location: Fully remote position in Mexico

Responsibilities: Deliver administration, maintenance, and ongoing support of the shared cloud environment.

Build, configure, tune and implement automation for cloud lifecycle and operational improvement.

Support of the web interface used by customers to access their cloud environment.

Responsible for evaluation, development, implementation, optimization, performance and configuration of customer cloud environments.

Expected to establish and maintain proficiency on emerging technologies through self-study and on-the-job training.

Escalate issues and defects as necessary.

Work directly with escalation teams (development, network, or engineering) until incidents are fully resolved.

Provide routine communication with customers on progress, status, and root cause.

Support customers with DNS, IP, and firewall issues regarding Cloud environment.





Work directly with architects to help reproduce and resolve customer issues Knowledge of industry standards and standards organizations (e.g. ITIL, TOGAF, PMP)

Must-Have Requirements:

5 years of experience

Bilingual in English/Spanish

Strong understanding of all virtualization types OS and database administration Solid networking experience and troubleshooting UNIX systems and automation

Expertise in the design and operation of medium to large scale enterprise or cloud infrastructure, databases and application systems.

Expertise in data infrastructure

Passion for cloud software, tooling and automation; comfort with command line tools and scripting

Understand of design principles around networking, storage, and servers

Experience working with integration scripting technologies

Good understanding of API and tools

Interview Process: 3 rounds to hire advanced english

📌 Cloud Engineer (México)
🏢 IFIT Solutions
📍 México