**Join Computacenter Mexico as a Trilingual Help Desk Agent!**
At Computacenter Mexico, we are a integral leader in IT services and solutions. We partner with some of the world’s biggest companies, helping them optimize their operations with world-class IT support.
With a presence in multiple countries and a culture focused on innovation, teamwork, and professional growth, we offer a dynamic environment where every person can contribute and thrive.
**SHIFT**
Night shift with 2 days off
100% on-site at our Reforma office
**Enjoy the perks of the night shift!** If you’re a night owl or just prefer working in a quieter, more focused environment, this is the perfect shift for you. Avoid traffic, enjoy your free mornings, and be part of a team that works while the city sleeps!
Do you have an excellent level of **Portuguese, Spanish and English?** This opportunity is for you!
We’re looking for Service Desk Agents to provide IT support and customer care.
**What do you need to apply?**
- Advanced English, Spanish and Portuguese




- Experience in IT technical support (if you don’t have it yet, don’t worry — we’ll train you!)
- Strong communication skills over the phone
- Customer service mindset
**Your responsibilities**:
- Respond to inquiries and provide support to our clients’ employees
- Communicate via phone calls, chat, and/or messages
- No sales involved — this is purely a support role
**What we offer**:
- $130 MXN per hour
- 5% savings fund
- 12 vacation days from your first year
- 25% vacation bonus
- 15 days of year-end bonus (aguinaldo)
- Paid and ongoing training to support your growth
Tipo de puesto: Tiempo completo
Sueldo: $19,000.00 - $22,000.00 al mes
Beneficios:
- Caja de ahorro
- Descuento de empleados
- Descuentos y precios preferenciales
- Opción a contrato indefinido
- Programa de referidos
Lugar de trabajo: Empleo presencial

📌 Analista Trilingüe Nocturno (Ing/esp/pt) (Ciudad Juárez)
🏢 Computacenter Mexico
📍 Ciudad Juárez