**Summary**:
Join our dynamic Studio Operations team as a Web Operations Team Lead. You will drive the execution of digital projects, lead a team of web specialists, and ensure the delivery of high-quality web solutions. This role requires a blend of hands-on technical expertise, design system understanding, and proven people management skills.
**About the Role**:
**Major accountabilities**:
- Lead, mentor, and develop a team of web operations professionals, fostering a collaborative and high-performance environment
- Set clear goals, monitor progress, and provide regular feedback to team members.
- Oversee content authoring, editing, and organization within CMS platforms (especially Drupal).
- Guide the team in translating Figma designs into CMS templates, ensuring consistency in color palettes, fonts, cookie consent, GTM, SEO, and schema implementation.
- Understanding of forms integrations, CRM connections with websites
- Maintain high standards in HTML, CSS, JS, and frontend frameworks.
- Ensure deliverables are accurate, complete, and of a high standard of quality.
- Highlight potential platform restrictions with the Production team to avoid inconsistencies.
- Make suggestions to enhance the design system and frontend design/content authoring processes.
- Collaborate across teams (design, dev, marketing) to ensure alignment and scalability of CMS outputs.
** Key performance indicators**:
- Good customer satisfaction scores.
- Ability to manage multiple stakeholders / projects.




** Minimum Requirements**:
**Work Experience**:
- Proficiency in HTML, CSS and JS (Interactive Content)
- Experience working with Adobe Suite, Figma and CMS platforms.
- Knowledge of website structure and its components, including SEO, SERM, SEO schema, website design, SFMC integration, and embedded content.
- Familiarity with accessibility standards (WCAG) and responsive layout principles is desirable.
** Skills**:
- Strong technical skills in HTML, CSS, and JavaScript.
- Proven ability to manage concurrent projects and lead teams.
- Excellent content authoring, editing, and organizing skills within CMS platforms.
- Excellent problem-solving, interpersonal, and conflict resolution skills.
- Strong sense of visual design and attention to detail
- Comfortable working in a highly collaborative, fast-paced environment.
- Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage
** Languages**:
- English.
Division
US
Business Unit
Universal Hierarchy Node
Location
Mexico
Site
INSURGENTES
Company / Legal Entity
MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.
Functional Area
Marketing
Job Type
Full time
Employment Type
Regular
Shift Work
No
**Accessibility and accommodation**:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

📌 Web Operations Team Lead (Baja California Sur)
🏢 Novartis
📍 Baja California Sur