**What will you contribute?**
We are evolving the Human Risk Management program, and this role is central to that transformation. As a Cybersecurity Awareness Analyst, you will ensure the smooth execution of phishing simulations, manage awareness platforms, and support initiatives that strengthen security culture across the organization.
This is a hands-on role with a clear trajectory: while your initial focus will be operational excellence, you’ll have opportunities to leverage data-driven insights, influence improvements, and contribute creative ideas for future awareness strategies. This role reports to the Head of Cybersecurity Strategy & Operations, with day-to-day guidance from the HRM Program Lead. You’ll collaborate closely with cybersecurity leadership on high-impact initiatives and have opportunities to expand your influence as the Human Risk Management program matures. If you’re passionate about reducing human risk and shaping a culture of security, this is your chance to make a meaningful impact.
**Key Responsibilities**
- Execute phishing attack simulations, track and report metrics to leadership
- Manage the Security Awareness Training platform
- Handle user inquiries and escalations, particularly repeat phishing failures
- Support awareness campaigns such as newsletters, posters,



and internal events
- Assist with compliance reporting and audit preparation
- Research and recommend engaging security awareness content
- Utilize program data to identify trends and recommend improvements to reduce human risk
**Required Qualifications**
- 2-4 years of experience in training administration or cybersecurity operations
- Strong organizational skills and ability to manage multiple priorities
- Ability to think like an attacker to design realistic phishing scenarios
- Solid written, verbal, and presentation / communication skills
**Preferred Qualifications**
- Certifications such as SSAP, CISSP, CISM, Security+, or SANS Security Awareness credentials, demonstrating commitment to advancing in cybersecurity and human risk management
- Hands-on experience with phishing or HRM platforms showing readiness to optimize and innovate program delivery
- Experience developing security awareness or training materials, indicating the ability to contribute to creative and impactful learning initiatives
**Position is to work Hybrid in Guadalajara, Jalisco, Mexico.**
Tipo de puesto: Jornada completa
Sueldo: $20,000.00 - $28,000.00 al mes
Lugar de trabajo: Empleo presencial

📌 Cybersecurity Awareness Analyst (Guadalajara)
🏢 Finastra
📍 Guadalajara