The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor degree in discipline related to functional work or role with 3-5 years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience.
- Bilingual required (English & Spanish)
- Able to demonstrates ability to solve somewhat more complex problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the job.
- Must be able to recognize anomalies and critical situations and respond appropriately.
- Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues of moderate complexity.




- Able to apply strong functional computer knowledge in utilizing Microsoft Office or other technical tools in completing assignments.
- Ability to quickly learn specialized software to complete work assignments.
- Able to demonstrate continued expertise in the primary tools or applications used in completing daily work assignments.
- Proficient in Excel (mid/advance skills)
- Mid Database Knowledge (queries and data mining)
- Data Analysis Experience
- Requires very good communication skills (English & Spanish) with ability to state messages in a clear manner by using language that is easy for others to understand.
- Must be able to proactively listen to others to understand issues and situations.
- Must be able to clearly articulate business needs to both internal and external customers.
- Must be able to work on site with possible work hours to be performed remotely, following HR & labor laws with the written approval of the business unit manager.

📌 Customer Service Representative (Reynosa)
🏢 Impresora Donneco Internacional
📍 Reynosa