Delivery Analyst delivers data, data products, and information that drive our client’s multi-channel marketing capabilities. They understand the details of our client’s data and Acxiom’s products to ensure that our clients and / or third party vendors receive clean, enhanced, segmented, ready-to-market data. Delivery Analysts strive daily to improve quality, and adhere to standard processes and procedures. They work with clients and / or third-party vendors to begin to understand requirements and escalate issues with a focus on maintaining a seamless process flow. Analyzes, troubleshoots and modifies/changes processes and data to ensure efficient delivery of services to Acxiom clients. Maintains a broad understanding of Acxiom's processing and product capabilities and utilizes that understanding to optimize delivery of services. Mentors less experienced team members.
Location: Lomas Atlas, Mexico City, MX
Please submit CV in English
DUTIES AND RESPONSIBILITIES
- Accountable for ownership of on-time input and output delivery, including taking initiative to monitor after hours
- Accountable to manage their own time in order to meet deadlines, including taking Initiative to monitor work after hours
- Coordinates and manages source file receipt with clients, vendors, and/or internal stakeholders
- Verifies input/output counts, monitors data processing jobs and audits/verifies the results based on historical trends
- Setup and build processing flows, including ad hoc, new build and more complex flows
- Accurately validates source and output data, data formatting specifications, and output requirements according to specifications and service level agreements ensuring zero defects
- Delivers accurate output information to clients and / or their vendors through the appropriate data processing platforms and utilizing transfer mechanisms
- Ensures compliance with quality assurance processes, established procedures, project requirements and service level agreements/expectati
📌 Delivery Analyst (México)
🏢 Acxiom
📍 México