Description
Workana is the largest remote work platform for talents in Latin America. Our new segment, Workana Premium, focuses on matching the most exceptional professionals with leading and innovative companies around the globe. Enjoy competitive compensation, dedicated support, and the flexibility of remote work within a dynamic environment that fosters collaboration and professional advancement.
We are proud to present you with the following opportunity.

About Our Client
Nuweb Group is a general event technology partner, helping ticketing providers and event organisations scale with confidence. They’re a fast-growing force in live entertainment, partnering globally to support brands like Formula 1, Metallica, and Disney on Ice.
Their mission is bold: To be the Ticketing Engine of the World. That means building infrastructure that solves complex ticketing challenges and creates unforgettable fan experiences. They operate seamlessly across borders and time zones, moving quickly, innovating constantly, and pushing boundaries.

Role Overview




They are looking for a Partner Support & QA Specialist to join the UK-based team and provide dedicated afternoon and evening coverage for the USA and LATAM partners.
This role is primarily responsible for delivering high-quality partner support, ensuring that partners receive responsive, professional, and knowledgeable assistance during their business hours.
Working primarily between 2:00pm and 10:00pm UK time (flexible within this window), you will extend Nuweb operational coverage beyond standard UK hours and act as a key operational bridge between the partners, Partner Success, Product, and Engineering Teams.
In addition to daily partner support, you will assist with on-boarding new partners and contribute to product quality through structured testing and issue validation.
This is a customer-facing, technically confident role requiring strong troubleshooting ability, clear communication, and attention to detail.

Responsibili

📌 Technical Partner Support (Ciudad de México)
🏢 Workana
📍 Ciudad de México