Site Operations Manager
Chihuahua, MX
**This position will report onsite in Chihuahua.**
Midtronics is seeking an experienced Site Operations Manager to lead the strategic transformation and autonomous growth of our Mexico office. This is a highly strategic role—not an administrative position. You will be the primary decision-maker and strategy owner for all Mexico operations, accountable for translating corporate strategy into local execution, managing a team, and growing the Mexico office from a satellite operation into a self-directed, high-performing regional business unit. This role is idóneo for a seasoned operations leader ready to own a region, make autonomous decisions, and build a high-performance culture with mínimal US oversight.
**ROLE OVERVIEW**:
- Own all strategic decisions for Mexico operations: Set direction, allocate resources, manage team, and drive results within corporate guardrails
- Translate US strategic goals into Mexico operational plans and quarterly priorities
- Make autonomous decisions on hiring, budgets, vendor relationships, and organizational structure (within defined authority matrix)
- Lead the transformation from a task-execution satellite to a high-performance, self-directed regional operation
- Manage the Office Manager to ensure alignment between direction and executed responsibilities
- Own P&L; accountability for Mexico operations; manage annual budget and optimize resource allocation
- Build and mentor a high-potential team; develop succession plans and growth paths for critical roles
- Do whatever it takes to ensure the success of Midtronics Mexico, the team, and strong alignment with Midtronics other locations and teams to ensure we achieve our strategic goals
**KEY RESPONSIBILITIES**:
**Strategic Ownership and Planning -**




- Develop Mexico-specific annual operational plans aligned to US corporate strategy and OKRs
- Lead quarterly strategy workshops to define operational objectives and cascading goals
- Communicate strategic priorities repeatedly and clearly to ensure team alignment
- Monitor monthly strategic KPIs and report progress to US Leadership with variance analysis
**Decision Making Autonomy -**
- Make all major operational decisions: hiring (up to defined salary thresholds), budget reallocation, vendor contracts (up to $X USD), and organizational changes
- Establish local governance frameworks and escalation protocols
- Review and approve major initiatives before execution by Office Manager
- Identify and escalate strategic risks and blockers to US Leadership
**Team Leadership and Talent Development -**
- Coach and mentor the Office Manager; conduct regular strategy reviews to ensure execution aligns with strategic direction
- Build organizational design and structure for Mexico operations; define roles, responsibilities, and skill gaps
- Lead talent development initiatives; identify high-potential employees and create growth paths
- Establish succession plans for all critical roles, including your own
- Conduct annual performance reviews and 360-degree feedback; set performance expectations aligned to goals
**Financial and Operational Management -**
- Own P&L; accountability for Mexico operations; manage annual budget and optimize cost structure




- Establish operational metrics dashboards (revenue, customer health, employee metrics, operational efficiency), report monthly to US Leadership
- Conduct monthly variance analysis; explain budget variances and implement corrective actions
- Manage vendor relationships, procurement, and optimize operational efficiency
**Governance and Communication -**
- Lead monthly strategic alignment meetings (cascade: US Ops Mgr Office Mgr)
- Conduct weekly 1:1s with Office Manager on strategy and execution; monthly business reviews with US Leadership
- Establish monthly metrics dashboard and quarterly 360-degree feedback process
- Communicate risks monthly; escalate critical issues immediately with context and recommended solutions
**REQUIRED QUALIFICATIONS**:
- 7+ years of experience in operations management, regional management, or business unit leadership roles
- Demonstrated experience owning P&L; accountability and autonomous decision-making authority
- Proven track record leading organizational transformation and building high-performance teams
- Experience managing teams across multiple functions (HR, Finance, Operations, Customer Relations)
- Conversational English (written and verbal) — you will communicate regularly with US executives; clear, direct communication is essential
- Proven experience communicating with US C-suite executives and navigating matrix reporting structures
- Strong financial acumen: budget planning, variance analysis, P&L; management
- Strategic thinking: ability to translate high-level strategy into operational plans and drive execution
- Autonomous decision-maker: comfortable making decisions without US approval (within defined parameters); not hesitant or approval-seeking
- Excell

📌 Site Operations Manager (Chihuahua)
🏢 Midtronics
📍 Chihuahua