Your tasks
**Responsibilities**:
- Supply Planning & Coordination_
- Coordinate customer requirements and prepare weekly delivery schedules for OE customers, monitoring adherence to established dates and times
- Create and maintain orders for shipments from Mexican warehouses in SAP; coordinate with warehouse management on personnel assignment and transportation logistics
- Demand Forecasting & Inventory Management._
- Obtain customer information on a monthly and weekly basis; download and analyze customer requirements via EDI and web-based systems to support demand forecasting
- Coordinate production planning (SLP) for imported products and maintain inventory control across MXTO and MXPO warehouses with 45-day stock coverage
- Load forecasts into APO systems and analyze market conditions, seasonality, and trends to prepare monthly reports with recommendations
- Production & Logistics Coordination._
- Communicate and coordinate with production plants in Europe, USA, and South America; coordinate production and delivery of Engineer-to-Order (ETO) products in compliance with Product Engineering teams
- Follow up on customs clearance processes for imported items and maintain logistics documentation
- Systems & Customer Service._
- Provide technical support for new product development through EDI, SMART, DDL, and SAP systems; address customer claims regarding delivery anomalies and manage electronic invoicing and price changes
Finance Support.
- Steers up on matching the company and customers information regarding and outstanding balances.
- Lead Customer Service team to ensure the overdue's level are matching with the Business unit established targets.




- Elaborate information about invoices issued by OE / electronic invoice - timbrado fiscal
- Monitory price changes for the preparation of retroactive
- Provide delivery support via ASN
- Rebilling for price changes or Tax stamping issue
- Attend weekly meetings to monitor overdue balances.
**Profile**:
Education
- Bachelor's Degree in Industrial Engineering, Business Administration, Logistics Engineering, or equivalent discipline.
- Minimum 3-5 years of professional experience in supply planning, logistics operations, or related functions.
- Advanced English: Proficiency in listening, speaking, reading, and writing required for professional communication.
Technical Knowledge
- Intermediate proficiency in Microsoft Excel, including advanced formulas, data manipulation, and reporting capabilities.
- Competent SAP (SD) skills, including report generation, transaction execution, system navigation, and data entry.
- Power BI Knowledge Desirable.
- Ensure financial procedures.
Customer and Communication Skills
- Demonstrated commitment to customer-centric service delivery with focus on internal and external stakeholder satisfaction.
- Ability to communicate complex information clearly to diverse audiences, including peers, management, and external customers.
**Offer**:
Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico,



these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes. #LI-AT1At
About us
Continental desarrolla tecnologías y servicios vanguardistas para la movilidad sostenible e interconectada de personas y bienes. Fundada en 1871, la empresa de tecnología ofrece soluciones seguras, eficientes, inteligentes y asequibles para vehículos, máquinas, tráfico y transporte. En 2022, Continental generó ventas por 39 400 millones de euros y actualmente emplea a unas 200 000 personas en 57 países y mercados.
Con su cartera de productos de primera calidad en el segmento de llantas para automóviles, camiones, buses, vehículos de dos ruedas y especiales, el sector del grupo Llantas es sinónimo de soluciones innovadoras en el ámbito de la tecnología de las llantas. La cartera se completa con productos y servicios inteligentes relacionados con las llantas y la promoción de la sostenibilidad. Para los concesionarios especializados y la administración de flotas, el grupo Llantas ofrece sistemas digitales de monitoreo y gestión de llantas, además de otros servicios, con el objetivo de mantener las flotas en movimiento y mejorar su eficiencia. Con sus llantas, Continental contribuye significativamente a una movilidad segura, productivo y respetuosa con el medioambiente.
**Keyfacts**:
Job ID
**REF95586N**
Field of work
**Manufacturing Operations and Production**
Location
**Santiago de Querétaro**
Leadership level
**Leading Self**
Job flexibility
**Hybrid Job**
- Legal Entity
- **Continental Tire de México, S. de R.L. de C.V.

📌 Customer Supply Planner Oe (Santiago de Querétaro)
🏢 Continental
📍 Santiago de Querétaro