13 ago
|
Your IT Pros
|
Monterrey
13 ago
Your IT Pros
Monterrey
Key Responsibilities
I.Application Support & Incident Resolution
II.Technical Troubleshooting & Root Cause Analysis
III.Transact‑SQL & Database Operations
Support and maintain SQL‑based solutions, including query analysis, stored procedures, data validation, and basic database administration activities (performance, data consistency, access).
IV.Front‑End & Application Logic Support
V.Escalation & Coordination with Development Teams
Escalate complex or recurring issues to development or specialist teams, providing clear functional and technical documentation to support efficient resolution.
VI.Knowledge Management & Continuous Improvement
Document recurring issues, resolutions, and known errors, contributing to a knowledge base and identifying improvement opportunities in internally developed systems.
📌 IT Applications Specialist - Noris Support (Monterrey)
🏢 Your IT Pros
📍 Monterrey