**General Summary**:
As a Support Engineer, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space.
**Minimum Qualifications**:
- Bachelor's degree and 1+ year of Support Engineering or related work experience.
OR
Associate's degree and 2+ years of Support Engineering or related work experience.
OR
High School Diploma or equivalent and 3+ years of Support Engineering or related work experience.
- Completed advanced degree in a relevant field may be substituted for up to one year (Master’s = one year) of work experience.
**Preferred Qualifications**:
- Bachelor's degree in Computer Science, Mathematics, Electrical Engineering, Electronic Engineering, or related field.
- Certification in Electronics or related area.
- Military experience or training in electronics field (Rank E5+ 1 year).
- 3+ years of experience with digital HW, SW, and/or analog RF troubleshooting and debugging.
- 3+ years of experience in a lab environment.




- 1+ year in a leadership role with or without direct reports.
- 1+ year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).
**Principal Duties and Responsibilities**:
- Performs organizational, low-level debug, development, and process and/or product test support tasks. Executes modifications and revisions of electronic parts, software, system, components or circuitry.
- Provides layout and design support for engineers and recommendations for small projects.
- Installs, upgrades, configures, and helps operate company products and/or components based on specifications, tolerances and reliability. Monitors product performance and analyzes failures or malfunctions.
- Gathers and integrates data and information from multiple sources and stakeholders to understand specifications and execute tasks.
- Collaborates with individuals inside own team and across other teams to complete project work and executes individual project priorities, deadlines, and deliverables.
**Level of Responsibility**:
- Works independently with mínimal supervision.
- Decision-making affects direct area of work and/or work group.

📌 Support Engineer (Hardware Test) (Tijuana)
🏢 North American Production Sharing
📍 Tijuana