**Description**:
At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26 will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
**FIFA World Cup 26 Skills Framework**
**ACCOUNTABILITY**:Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
**DECISION MAKING**: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
**INCLUSIVITY**: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
**INITIATIVE**: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
**INNOVATION**: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
**LEADERSHIP**: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
**VISION**:



Ability to perceive the organization's general environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
**- THE POSITION**:
These evergreen roles support VIP Hotel, FIFA Club, Guest Operations, and Leisure Program delivery for the FIFA World Cup 26 across official Host Cities in the United States, Mexico, and Canada.
**FIFA Club Assistant Manager - Role Overview**
Reporting to the FIFA Club Manager, the FIFA Club Assistant Manager supports daily FIFA Club operations at assigned VIP Hotels, ensuring consistent service delivery, access control, and an exceptional guest experience.
**Key Responsibilities**
- Support all FIFA Club operations, including desk services, F&B;, entertainment, staffing, and access control
- Implement Guest Management policies and procedures
- Coordinate guest needs with Guest Operations, Guest Relations, and Executive Office
- Maintain FIFA Club presentation and readiness throughout operations
- Prepare daily operational reports and maintain accurate records
**FIFA Club Coordinator - Role Overview**
Reporting to the VIP Hotel & Leisure Program Manager, the FIFA Club Coordinator supports frontline FIFA Club operations and guest services.
**Key Responsibilities**
- Assist with guest greetings, access control, opening/closing duties, and services
- Maintain awareness of FIFA Club offerings and daily schedules
- Support discreet security awareness and guest familiarity




- Coordinate guest needs with Transport, Accommodations, and Guest Relations
- Adapt to changing schedules and operational requirements
**Guest Hotel GOP Assistant Manager - Role Overview**
Reporting to the Guest Hotel Manager, the Guest Hotel GOP Assistant Manager supports hotel-based Guest Operations and VIP hospitality delivery during the tournament.
**Key Responsibilities**
- Support Guest Hotel operations and integrated event delivery
- Assist with implementation of V/VIP guest experience concepts
- Act as secondary contact for infrastructure and guest experience issues
- Support training programs for staff and volunteers
- Coordinate suppliers, reporting, and operational planning
**Guest Hotel GOP Manager - Role Overview**
Reporting to Central Hotel Operations, the Guest Hotel GOP Manager leads Guest Operations delivery at assigned Guest Hotels.
**Key Responsibilities**
- Oversee Guest Hotel operations and VIP hospitality programs
- Lead implementation of guest experience concepts and service standards
- Serve as primary escalation point for infrastructure and guest issues
- Manage suppliers, budgets, timelines, and risk
- Maintain strategic oversight and reporting throughout the tournament
**Leisure Program Coordinator - Role Overview**
Reporting to the VIP Hotel & Leisure Program Manager, the Leisure Program Coordinator supports premium leisure activities for priority guest groups.
**Key Responsibilities**
- Maintain oversight of leisure offerings, schedules, capacities, and itineraries
- Enter and manage bookings within leisure systems
- Coordinate with program providers on logistics and guest needs
- Ensure service delivery aligns with Guest Operations standards
- Adapt to schedu

📌 Welcome Desk Coordinator (Ciudad de México)
🏢 FWC2026
📍 Ciudad de México