**Job Description**:
- **
- Job Title: Vulnerability Management & Patching Engineer
- City: Mexico City
- State/Province: Mexico
- Posting Start Date: 6/15/26
- Job Description:
we currently have as a **Vulnerability Management & Patching Engineer (DevOps/SRE - Security Operations)**.
This role is focused on **cloud environments (AWS), security operations, automation, and patching activities**, working with tools such as **Splunk, CI/CD pipelines, and infrastructure automation**. It involves a combination of **security, DevOps, and operational support in production environments**.
- Cloud environments (AWS)
- DevOps / SRE or infrastructure background
- Security, vulnerability management, or patching
- Monitoring tools such as Splunk
- Automation (Jenkins, CI/CD, etc.)
The position is based in **Mexico City or Guadalajara (hybrid model)**.
**͏**:
**Do**
- **Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)**
- Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
- Conduct technology capacity planning by reviewing the current and future requirements
- Strategize & implement disaster recovery plans and create and implement backup and recovery plans
- **Manage the day-to-day operations of the tower**
- Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
- Plan for and manage upgradations, migration, maintenance, backup,



installation and configuration functions for own tower
- Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
- Develop shift roster for the team to ensure no disruption in the tower
- Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
- Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
- Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness
**͏**:
**Team Management**
- **Resourcing**
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
- **Talent Management**
- Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions




- **Performance Management**
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
- **Employee Satisfaction and Engagement**
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation
**͏**:
**Deliver**
- No
Performance Parameter
Measure1
Operations of the tower
SLA adherence
- Knowledge management
- CSAT/ Customer Experience
- Identification of risk issues and mitigation plans
- Knowledge management2
New projects
Timely delivery
- Avoid unauthorised changes
- No formal escalations**͏**:
- Mandatory Skills: AIOPS Splunk Observability.Experience: 5-8 Years.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

📌 Vulnerability Management & Patching Engineer (Ciudad de México)
🏢 Wipro
📍 Ciudad de México