If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)
- HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of **Senior UX/ UI Designer**
In this role you will:
- Influence our vision, strategy, and roadmap to help position HSBC at the forefront of customer experience design.
- Elevate design quality and practice, championing design thinking, and facilitating a culture of excellence and accountability.
- Ensure the highest standard of craft, clarity and creativity, across user experience (UX), user interface (UI) and user experience (UX) Writing, whilst working alongside a global team of Product Designers and supporting disciplines.
- Ability to translate complex financial services and regulatory requirements into simple, engaging and trustworthy digital experiences.
- Obsess over the details of UX, content, visual and interaction design, consistently pushing boundaries to create innovative, inclusive, and elegant experiences across all stages of the product development lifecycle.
- Realise the benefits of consistency and scalable design practices to deliver high quality experiences for diverse customers, championing a culture of inclusivity and valuing differences.
- Influence and collaborate with a diverse range of Stakeholders to build trusted relationship, leading to stronger collaboration within projects to align goals and delight our customers.
To be successful you will need:




- Proven experience designing digital products and services, with strategic responsibility and impact or connecting decisions to business and customer goals
- A strong portfolio showcasing world-class product design across responsive and native platforms, with clear user and business outcomes.
- Expertise in Figma, design systems, prototyping, and core UX disciplines including research, content design, testing, visual and interaction design, and information architecture.
- Experience in complex, regulated environments—ideally financial services.
- Working knowledge of accessibility standards and inclusive design.
- A collaborative, cross-functional mindset with the ability to build trust across geographies and in general contexts.
- Demonstrate a capability for writing effective content in UK English as part of your product design skill set - so that language and design work together to create intuitive user experiences.
- Confidence mentoring others and contributing to a culture of growth and excellence.
- You’ll achieve more when you join HSBC!_
At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care
**Issued by HSBC Electronic Data Processing (México) Private LTD

📌 Ux/ UI Designer (Azcapotzalco)
🏢 HSBC Global Services
📍 Azcapotzalco