Global Benefits Admin Specialist

Who We Are

:Sequoia is the strategic partner helping investor-backed companies of all sizes achieve their business goals through smarter people spend. For 24 years, we’ve guided the most innovative employers to navigate growth and get the most out of their integral people investment. With our expert advisory team and integrated platform, we help clients drive business impact through their total comp and benefits, improving executive decision making, controlling costs, protecting the business, and elevating the employee experience.

Visit

Sequoia.com or follow us on LinkedIn to learn more

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What You Get to D**

- o:Serve as the primary point of contact for clients regarding benefits-related inquiries, issues, and escalatio
- nsProcess benefits events in collaboration with client and working with brokers and carrie
- rsManage data feeds and integrations between HRIS systems, payroll, and benefits platforms inclusive of discrepancy resoluti
- onCollaborate with advisory team, clients, brokers and internal stakeholders to resolve benefits related issues and ensure complian
- ceCollect, validate, and document client benefit plans and policies, guide clients through setup during onboarding: configuring benefits, eligibility rules, workflows, and integration where need
- edLeverage and Train AI to automate process
- esConduct audits of benefits data to ensure accuracy and service level agreemen
- tsAssist in the development of standard operating procedures (SOPs) and documentation for outsourced process

**es

What You Brin**

- g: 3+ years of experience in benefits administration, HR support, or client-facing outsourcing/enrollment processing ro




- lesProficiency in HRIS and benefits administration systems (e.g., Workday, ADP, or similar platfor
- ms)Understanding of global employee benefits programs and related compliance requireme
- ntsExcellent communication and problem-solving skills with the ability to provide high-quality client service to ensure client satisfact
- ionAbility to manage multiple priorities and stakeholders in a fast-paced environment with strong attention to det
- ailComfortable with excel and handling large data sets, inclusive of utilizing Excel formulas (v-lookup, pivot tables et
- c.)Experience with
- AIExperience with data integration and file feeds between HRIS, payroll, and benefits syste
- ms.Familiarity with service level agreements (SLAs) and key performance indicators (KP
- Is)Strong attention to detail and commitment to data accuracy and confidentiali
- ty.Ability to work independently and collaboratively across cross-functional te
- amsExperience supporting open enrollment and life event processing in an outsourced environme
- nt.Bachelor’s deg
- reeEnglish Proficie

**ncy Sequoia’s Culture – Our most important as**
- set Integ
- rityPassion for ser
- viceInnova
- tiveGrowth orie
- ntedCaring for ot
- hersPromise-cen
- tricFocused on relationship buil

ding Sequoia Consulting Group provides equal opportunity to all applicants without regard to race, color, creed, religion, citizenship, national origin, age, sex, sexual orientation, gender identity, pregnancy, marital status, military or veteran status, disability, or any other basis prohibited by applicable

**law.

Sequoia’s Candidate Privacy**

Policyhttps://www.sequoia.com/legal/candidate-privacy-p olicy/

📌 Global Benefits Administration Specialist (Ciudad de México)
🏢 Sequoia
📍 Ciudad de México