Location:
- Juarez - Juarez, Mexico - 2290 Avenida de la Torres
- Job Family:
- Quality
- Worker Type Reference:
- Regular - Permanent
- Pay Rate Type:
- Salary
- Career Level:
- P3
- Job ID:
- R-
**Description & Requirements**:
**Introduction: A Career at HARMAN Automotive**
We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.
- Engineer audio systems and integrated technology platforms that augment the driving experience
- Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
- Advance in-vehicle infotainment, safety, efficiency, and enjoyment
**About the Role**
The Manufacturing Quality Engineer will work with our customer and extended Harman team to resolve quality issues resulting from design and/or manufacturing discrepancies.
- Work with multifunctional teams (Operations, Manufacturing, Engineering, Field Service) to drive resolution for product complaints.
- Flawless launch responsibility overall quality performance of the product we deliver to our customers.
**-
- What You Will Do**- Responsible for field containment and rework activities at customer locations, such as product diagnostic tests, assembly line investigations and assembly plant yard-hold management.
- Analyze, compile, review and regularly report customer quality metrics such as PPM for 0km performance. Prepare presentations from quality data for reviews by both Harman and customer management groups.
- Obtain customer approvals for manufacturing process change(s) by providing supporting data for the change(s) and submitting to customer in their required format.




- Ensure information flow related to customer returns to appropriately address design (hardware and software), manufacturing, packaging and logistics causes. Facilitate awareness of issues and deploy countermeasures as lessons learned (Yokoten).
- Liaison between Customer and Harman. Coordinates activities of internal and external resources. Serves as resource for problem solving by initiating actions to address issues and prevent potential quality problems.
- Assist internal and external contacts to resolve product and process problems. Investigate and solve manufacturing-related problems.
- Continuous communication with design and engineering team during early and launch stages and also leader for Root Cause analysis and PCAs for Launch issues and SOP+90.
- Interface with Engineering and Operations to ensure transfer to Production of new products are in accordance with approved data.
- Assure customer specific requirements are implemented.
- Perform Ppk - Cpk studies.
- PPAP or any other customer approval documentation for new products.
- Continuous updating customers portals according to requirements.
- Safe lunch Plan coordination activities.
- PSO coordination activities.
- Champion continuous improvement efforts. Researches, recommends, implements and administers new and/or existing quality assurance processes.
- Complete other projects and activities as assigned.
- Participates and provides support related with quality systems management, objectives, targets and programs.
**-




- What You Need To Be Successful**- Integrity, Innovation, Inclusion,Teamwork & Respect, Excellence.
- Minimum education: Bachelor’s degree, with a preference for Electrical or Mechanical Engineering.
- Minimum 3-5 years experience in Customer Quality in Automotive Industry T1.
- Knowledge of the principles and procedures related to Manufacturing Quality Engineering, electronic & mechanical manufacturing, statistical process control (SPC), problem solving and automotive production part approval process (PPAP).
- Certifications in: DFSS Green/Black Belt, Red X (Shainin Journeyman), Kepner Tregoe.
- Problem Solving Expert.
- Must have 2+ years experience using AIAG guidelines (APQP, PPAP, PFMEA).
- Practical problem solving using: 8D, A3, Fault Tree Analysis, Pareto, 3L-5Y, Is-Is Not, Fish Bone, etc.
- English 90%.
- Excellent interpersonal, organizational, verbal and written communication skills.
- Experienced presenter.
- Customer specific requirements (applicable).
**-
- Bonus Points if You Have**
- Skilled in Microsoft Office including Word, Excel, Visio and PowerPoint.
- Manufacturing discipline.
- Electronics Knowledge.
- IATF 16949 Experience/Certificate.
- . VDA 6.3 Experience/Certificate.- Certifications/Licenses: ASQ, CQE, Six Sigma Green Belt.
- Ability to specify, develop and operate specialized equipment used for product analysis.
- Strong computer background with ability to calculate and analyze data, generate reports.
- For Customer Ford
- Knowledge of Customer Specifics Requirements that includes: SIM, SUPER-G, SREA, VPP, Covisint, Phase PPAP, Integral 8D, MSA, WERS, Ford Trainings in FSLI, GSDB Token, FSCD Service PPAP- For Customer GM
- Knowledge of Customer Specifics Req

📌 Manufacturing Quality (Problem Solver) (Ciudad Juárez)
🏢 Harman International
📍 Ciudad Juárez