**The Purchasing Support** **Department** play a key role in ensuring a seamless and efficient digital supply chain. Focused on customer service, this team is responsible for maintaining accurate and up-to-date order information while facilitating communication between **customers, suppliers, and the purchasing team**.
The Purchasing Support Department ensures smooth operations, proactive problem-solving, and enhanced visibility into procurement activities.
Will assist the Purchasing team with following up on order related issues and tasks such as:
**Order Inquiries**:
- Processing tickets/incidents from customers requesting order status and delivery information




- Processing tickets/incidents from suppliers requesting clarification of order information such as verification of qty, uom, customer specs (model/serial number needed, etc.)
**Order expediting**:
- Contacting suppliers (via ticket/incident and by phone) for confirmation information
- Contacting suppliers (via ticket/incident and by phone) to provide updated ETA
- PO Override monitoring
- Order lines with confirmations outside of price tolerance
Pay: $22,000.00 - $25,000.00 per month
**Language**:
- French (required)
- English (preferred)
Work Location: In person

📌 Purchasing Support (Villas del Rey)
🏢 Intugo
📍 Villas del Rey