We are looking for bilingual English speakers with strong customer service skills ready to work from home. You will manage account inquiries, resolve customer concerns, and deliver a high level of service on every interaction.
**What You Will Be Doing**
- Handle inbound customer calls in English.
- Resolve inquiries related to account status and payments.
- Document interactions accurately in internal systems.
- Follow problem resolution procedures consistently.
**What We Are Looking For**
- High school diploma completed.
- B2 English level spoken and written.
- Strong customer service skills with at least 6 months of call center experience preferred.
- Excellent writing skills and attention to detail.
- Full schedule availability Monday through Sunday from 07:00 to 19:00.
- Stable dedicated internet connection.
- Living in CDMX or Estado de Mexico.
**What You Will Earn**
- Starting salary of $75 MXN per hour.
- Internet bonus of $350 MXN per month.




- OPS performance bonus of 15 percent of total hours worked.
- MAX Bonus of $1,000 MXN per month.
- Grocery vouchers of $1,000 MXN per month.
- Full IMSS and life insurance from day one.
**Important Notes**
Saturday operations run on a rotative basis, one Saturday on and one Saturday off, from 8:00 a.m. to 2:00 p.m.
Equipment is delivered to your home and requires your physical presence with a valid ID at the time of delivery.
**Why Foundever**
Integral company in over 45 countries. University agreements with up to 60 percent tuition discounts. TotalPass gym memberships. Foundever Rewards app with exclusive discounts. Referral bonus of up to $9,000 MXN per friend hired.
Work Location: Remote, CDMX and Estado de Mexico
Pay: $13,360.00 - $15,360.00 per month
Work Location: Hybrid remote in Tlalnepantla, Méx. (Município de Tlalnepantla de Baz)

📌 Work From Home Customer Service Representative Bilingual English Up to $13,720 Mxn Per Month (Tlalnepantla de Baz)
🏢 Foundever Mexico
📍 Tlalnepantla de Baz