About the Company We are a fast-growing startup transforming access to credit through innovative point-of-sale (POS) lending solutions. Our platform enables merchants to offer seamless financing options to customers, driving sales growth while improving financial inclusion.

Role Overview We are looking for a highly analytical and proactive Collection Analyst to join our Risk (Customer Value Management) team.
This role will focus on designing and optimizing collection strategies, improving recovery performance, and driving analytical initiatives across the collections lifecycle. The adecuado candidate combines strong analytical skills with experience in consumer lending environments and is comfortable working with experimentation, automation, and large datasets.
You will partner closely with Risk, Operations, Tech, and Collections stakeholders to translate insights into scalable operational improvements.

Requirements 2–5 years of experience in analytical roles within Collections, Credit Risk, Portfolio Management, Consumer Lending, Fintech, Banking, Credit Cards, BNPL, or SOFOM environments

Strong experience working with collections analytics and recovery strategies

Advanced SQL knowledge, including data structures, optimization, indexes, execution plans, and partitioning

Hands-on experience using Python for analysis, automation, and workflow optimization

Experience building production dashboards and reporting solutions in Power BI





Solid understanding of experimentation methodologies, A/B testing, and collections performance metrics

Ability to independently manage initiatives end-to-end in fast-paced environments

Strong analytical thinking and problem-solving capabilities

Advanced English and Spanish (English is required as part of daily collaboration)

Preferred Qualifications (Nice to Have) Experience building simple predictive models, segmentation frameworks, scoring models, or uplift analysis

Active use of AI tools such as ChatGPT, Claude, or Copilot to accelerate analysis and automation

Knowledge of dialer technologies and collections operations tooling

Familiarity with Mexican financial and credit regulations (CNBV, CONDUSEF, Buró de Crédito)

Experience with Bash scripting or operational automation

Background in fintech, consumer lending, POS financing, or digital credit products

Master’s degree or MBA is a plus

What We Offer Competitive compensation package

Opportunity to work in a high-growth fintech environment with strong business impact

Exposure to portfolio strategy, risk analytics, and collections optimization initiatives

Collaborative and data-driven culture

Career growth opportunities within Risk and Customer Value Management

Hybrid and flexible work environment

Regional exposure and cross-functional collaboration

📌 Collection Analyst (Ciudad de México)
🏢 Novacard
📍 Ciudad de México