Request:Excellent verbal and written communication skillsExperience around 3-5 Year minimum related to L2 production support experienceExperience of working in a general team.Excellent organization and coordination skills.Strong problem-solving skills and an ability to learn rapidly on-the-job.Self-motivated, ability to identify and resolve issues with minimal oversight.Experience in financial services is a plus.Cloud Application and respective infrastructure Knowledge is a plus. Technical Expertise: ->Programming and scripting of operational administration tasks in Unix & SQLScripting: Basic knowledge of Shell/Python/PowerShell for automation and log analysis.Familiarity with any tools such as Splunk, Grafana, Pagerduty, WatchTower, Checknanny or AppDynamics.Experience with tools like ServiceNow, Jira or Remedy for incident and change management.Networking Basics: Understanding of DNS, IP, firewalls, load balancers,



ports etcWilling to work under pressure: ->Actively supported troubleshooting and outages in coordination with engineering, developer teams, and outage managementProactively identify problems, suggest fixes, and work towards ultimate resolutionPreviously worked in a large organization or with international teams across multiple time zones and possible rotation in weekends EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

📌 UNIX-SQL Support (Ciudad de México)
🏢 Infosys Mexico
📍 Ciudad de México