As the Director of Technical Services, you will be responsible for the strategy and execution of technical services by employees of the Services Department in various FreeBalance Customer locations throughout the Caribbean and Latin America. Key to this position is the ability to supervise and provide technical advice to the Vice President of General Services department who oversees all FreeBalance customer project implementations worldwide. Responsibilities include building technical strategies, models, and approaches with team members operating out of the Headquarters of FreeBalance in Ottawa and ensuring its implementation and execution with all FreeBalance Technical Consultants overseas. This position is part of the Services Leadership team that works with the Solution Team in Ottawa and overseas (mainly in the CALA region) alongside the individual project managers who manage the entire lifecycle of the implementation of the FreeBalance Accountability Suite that addresses the Public Financial Management reform that FreeBalance customers undertake and implement.

Main Responsibilities:




- Preparation of strategies and design for data migration that can be implemented by the FreeBalance Technical Consultants at a client location.
- Build tools and models for the Installation and Deployment of the FreeBalance Accountability Suite that can be leveraged for project deliveries.
- Collaborate with the Research and Development Team to design the interface components during the implementation of the FreeBalance Accountability Suite.
- Collaborate with the Technical and Functional Consultants to create the training curriculum that can be delivered to the customers.
- Manage the day-to-day tasks of the team.
- Work with the Project Managers to design the rollout of the system for decentralized operations.
- Managing the Operations & maintenance team in EMEA and provide management oversight to the remote team worldwide.
- Manage the technical tools and research and develop ne

📌 Director, Technical Services Latin America and the Carribean (México)
🏢 FreeBalance
📍 México