Description
Project Manager will drive business growth by building strong client relationships, managing strategic accounts, and delivering high-quality food safety and certification solutions. Serve as a trusted advisor to clients, providing consultation, education, and support on food safety programs while ensuring successful project execution and customer satisfaction.

Responsibilities
- Manage and grow a portfolio of key accounts, fostering long-term partnerships and identifying new business opportunities.
- Lead cross-functional projects from initiation to completion, ensuring timely delivery and alignment with client expectations.
- Monitor account performance, customer satisfaction, and business development metrics.
- Develop and implement process improvements to enhance operational efficiency and client experience.
- Coordinate re-quoting activities, contract renewals, and service expansions.
- Collaborate with internal stakeholders to optimize workflows and deliver value-driven solutions.
- Prepare and deliver business summaries, performance reports,



and project updates to clients, ensuring clear communication and alignment on objectives, timelines, and expectations.
- Act as the primary point of contact for customers, providing guidance on food safety and certification services.

Qualifications
Core Competencies
- Key Account Management
- Advanced English
- Project Management
- Customer Success & Relationship Building
- Business Development
- Process Improvement & Workflow Optimization
- Food Safety Management Systems (BRCGS, SQF, FSSC 22000)
- Customer Satisfaction & Retention Strategies
- Cross-Functional Team Leadership
- Presentation & Communication Skills
- Data-Driven Account Management
- Strategic Planning & Problem Solving
- Attention to Detail and Execution Excellence

NSF International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion,

📌 Project Manager (Santiago de Querétaro)
🏢 NSF
📍 Santiago de Querétaro